Ordering With ARCH

Thanks for visiting the site. Your order will be shipped via Fed Ex, UPS or USPS system. The order will show standard but the store uses priority or expedited shipping at all times. All orders placed prior to 12pm will be shipped on the following day. Orders placed after 12pm on Friday will be shipped on Monday.

The return policy is 7 days after the receipt of the shoe. Once you have your shoes, if you are not satisfied (and the shoes have not been worn) you can place the shoes back in the box and return them. You must place the box into a protective box so the shoe’s box will not be damaged. If I incorrectly process your order then I will pay for shipping. If you just want to return it on your own, then it is your job to ship the shoes back. You will not be refunded your payment until the shoes are checked thoroughly and then you will receive a refund minus a twenty percent restocking fee without any delay.

Launch Day policy is in effect for all Air Jordan Retros and Nike Sportswear Footwear like Foamposites, Limited Release Shoes and Quickstrikes. Launch Day policy is a 20% restocking fee on the return and a 7 day return period upon approval of the ARCH Sneaker Store. All payments should be immediate without issues via PayPal.

I am available for questions by phone or e-mail.

Chris B
901-605-5456
cburns@arch-usa.com

Visit the ARCH Online Shop All shoes 100% Authentic, no variants or fakes. We take care of our clients so that they trust us and come back.

  • Lucy Stathopoulos

    Hi Chris:

    We just received an order from your store of Lebron 11 (king’s pride) however these are not the ones we ordered we ordered the gamma blue, that what was pictured on the site. Do you have the gamma blues in a size 8?

    Thanks,
    Lucy

    • admin

      Hi Lucy, when you order using Amazon they place one picture up but when you are placing your order it shows you the actual picture. If you look at the description on your order sheet you actually ordered the King’s Pride. The confusion is due to the Amazon system. I do not have any Gamma Blue’s left in stock. I look forward to the return.